Lee Willmott
Head of Patient Services
With a career dedicated to improving patient outcomes, Lee has worked at the highest levels with patient organisations, healthcare professionals, policy influencers, and the NHS. Driven by a passion for patient advocacy, Lee has extensive experience in both in-house and agency settings, developing collaborative relationships that span the full product lifecycle.
At Bourn Hall, Lee leverages this experience to lead the Patient Services teams across all Bourn Hall clinics in Cambridge, Norwich, and Essex. Drawing on a deep understanding of patient needs and healthcare dynamics, Lee ensures that the Patient Services team provides comprehensive support throughout the fertility journey. From the initial consultation to follow-up care and post-treatment; the team offers emotional support to patients and helps patients navigate the emotional complexities of fertility treatments.
Patient reviews you can trust
Genuine experiences from real patients. See why so many trust us with their fertility care.
“We went to an open evening at Bourn Hall Wickford and came away feeling really positive about the place. The staff were really friendly and the presentation was clear about the statistics regarding success rates and live birth rates; their data was very transparent. We came away feeling like we would really be looked after.”
Katy and Leigh are parents to Charlie after IVF
Patient 2023
“We chose to make an appointment at Bourn Hall Wickford because of the favourable reviews. When we got there and met the staff they were just so lovely, making us feel welcome and explaining to us what tests would need to be done and what our options were; we just thought ‘yes, let’s get the ball rolling!”
Jess and Fran are mums to Nathan after IVF with donor sperm
Patient 2023